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Copyright 2008, Last Updated 4/2008
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Financial Policy Insurance coverage can be confusing, and some people assume that their insurance is responsible for their total bill. It is important that you understand that the insurance contract is between you and your insurance company. The final responsibility for payment of professional services belongs to the patient, and not to their insurance company. We want to help you receive the maximum benefits you are entitled to from your insurance policy. We submit claims at no extra charge to our patients as a courtesy. To submit claims, we must have complete and accurate insurance information about both the insured and the patient. If you do not have this information at the time of service, you will be asked to pay for services in full. All co-pays and deductibles are due at the time of service as required by your insurance company. At each office visit, you will be asked to provide a copy of your insurance card and verify your coverage, address, and phone number. Incorrect information will cause a delay in processing your claims. All charges are your responsibility, including those billed to your insurance company and not paid within 90 days from the date of service. If you have no insurance coverage, we ask for payment in full at time of service. A 25% discount is given for payment in full in cash at time of service. If you cannot pay in full, please arrange a payment plan with the billing officer prior to your appointment. Your previous credit history with us will be a factor in the decision. Every effort will be made to come to an agreed upon method of payment. If your account requires a billing statement, the balance is due and payable upon receipt. Charges which have been billed to your insurance plan will be noted on your statement until payment and/or an explanation of benefits (EOB) is received from the insurance company. Again, we will bill your plan directly as a service to you, but not in substitute of your primary responsibility for payment. All accounts will start accruing finance charges 90 days after the date of service at 1.5% per month or 18% per year. If your account goes unpaid for 30 days without arrangement of a payment plan, collection procedures will be started and you will be liable for all collection costs and attorney fees incurred. Canceled or returned checks will incur a $25.00 service charge. To avoid misunderstandings, our billing officer encourages early discussion of financial problems or questions regarding fees, insurance payments, billing statements, etc. |